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Principles of Management

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Principles of Management is designed to meet the scope and sequence requirements of the introductory course on management. This is a traditional approach to management using the leading, planning, organizing, and controlling approach. Management is a broad business discipline, and the Principles of Management course covers many management areas such as human resource management and strategic management, as well as behavioral areas such as motivation. No one individual can be an expert in all areas of management, so an additional benefit of this text is that specialists in a variety of areas have authored individual chapters. Originally published at https://openstax.org/details/books/principles-management.

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  • Principles of Management

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Table of contents

  • Chapter 1 Managing and Performing

    Introduction
    1.1 What Do Managers Do?
    1.2 The Roles Managers Play
    1.3 Major Characteristics of the Manager's Job
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 2 Managerial Decision-Making

    Introduction
    2.1 Overview of Managerial Decision-Making
    2.2 How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems
    2.3 Programmed and Nonprogrammed Decisions
    2.4 Barriers to Effective Decision-Making
    2.5 Improving the Quality of Decision-Making
    2.6 Group Decision-Making
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 3 The History of Management

    Introduction
    3.1 The Early Origins of Management
    3.2 The Italian Renaissance
    3.3 The Industrial Revolution
    3.4 Taylor-Made Management
    3.5 Administrative and Bureaucratic Management
    3.6 Human Relations Movement
    3.7 Contingency and System Management
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Managerial Decision Exercises

    Chapter 4 External and Internal Organizational Environments and Corporate Culture

    Introduction
    4.1 The Organization's External Environment
    4.2 External Environments and Industries
    4.3 Organizational Designs and Structures
    4.4 The Internal Organization and External Environments
    4.5 Corporate Cultures
    4.6 Organizing for Change in the 21st Century
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 5 Ethics, Corporate Responsibility, and Sustainability

    Introduction
    5.1 Ethics and Business Ethics Defined
    5.2 Dimensions of Ethics: The Individual Level
    5.3 Ethical Principles and Responsible Decision-Making
    5.4 Leadership: Ethics at the Organizational Level
    5.5 Ethics, Corporate Culture, and Compliance
    5.6 Corporate Social Responsibility (CSR)
    5.7 Ethics around the Globe
    5.8 Emerging Trends in Ethics, CSR, and Compliance
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 6 International Management

    Introduction
    6.1 Importance of International Management
    6.2 Hofstede's Cultural Framework
    6.3 The GLOBE Framework
    6.4 Cultural Stereotyping and Social Institutions
    6.5 Cross-Cultural Assignments
    6.6 Strategies for Expanding Globally
    6.7 The Necessity of Global Markets
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 7 Entrepreneurship

    Introduction
    7.1 Entrepreneurship
    7.2 Characteristics of Successful Entrepreneurs
    7.3 Small Business
    7.4 Start Your Own Business
    7.5 Managing a Small Business
    7.6 The Large Impact of Small Business
    7.7 The Small Business Administration
    7.8 Trends in Entrepreneurship and Small-Business Ownership
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 8 Strategic Analysis: Understanding a Firm’s Competitive Environment

    Introduction
    8.1 Gaining Advantages by Understanding the Competitive Environment
    8.2 Using SWOT for Strategic Analysis
    8.3 A Firm's External Macro Environment: PESTEL
    8.4 A Firm's Micro Environment: Porter's Five Forces
    8.5 The Internal Environment
    8.6 Competition, Strategy, and Competitive Advantage
    8.7 Strategic Positioning
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 9 The Strategic Management Process: Achieving and Sustaining Competitive Advantage

    Introduction
    9.1 Strategic Management
    9.2 Firm Vision and Mission
    9.3 The Role of Strategic Analysis in Formulating a Strategy
    9.4 Strategic Objectives and Levels of Strategy
    9.5 Planning Firm Actions to Implement Strategies
    9.6 Measuring and Evaluating Strategic Performance
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 10 Organizational Structure and Change

    Introduction
    10.1 Organizational Structures and Design
    10.2 Organizational Change
    10.3 Managing Change
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 11 Human Resource Management

    Introduction
    11.1 An Introduction to Human Resource Management
    11.2 Human Resource Management and Compliance
    11.3 Performance Management
    11.4 Influencing Employee Performance and Motivation
    11.5 Building an Organization for the Future
    11.6 Talent Development and Succession Planning
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 12 Diversity in Organizations

    Introduction
    12.1 An Introduction to Workplace Diversity
    12.2 Diversity and the Workforce
    12.3 Diversity and Its Impact on Companies
    12.4 Challenges of Diversity
    12.5 Key Diversity Theories
    12.6 Benefits and Challenges of Workplace Diversity
    12.7 Recommendations for Managing Diversity
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 13 Leadership

    Introduction
    13.1 The Nature of Leadership
    13.2 The Leadership Process
    13.3 Leader Emergence
    13.4 The Trait Approach to Leadership
    13.5 Behavioral Approaches to Leadership
    13.6 Situational (Contingency) Approaches to Leadership
    13.7 Substitutes for and Neutralizers of Leadership
    13.8 Transformational, Visionary, and Charismatic Leadership
    13.9 Leadership Needs in the 21st Century
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 14 Work Motivation for Performance

    Introduction
    14.1 Motivation: Direction and Intensity
    14.2 Content Theories of Motivation
    14.3 Process Theories of Motivation
    14.4 Recent Research on Motivation Theories
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 15 Managing Teams

    Introduction
    15.1 Teamwork in the Workplace
    15.2 Team Development Over Time
    15.3 Things to Consider When Managing Teams
    15.4 Opportunities and Challenges to Team Building
    15.5 Team Diversity
    15.6 Multicultural Teams
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 16 Managerial Communication

    Introduction
    16.1 The Process of Managerial Communication
    16.2 Types of Communications in Organizations
    16.3 Factors Affecting Communications and the Roles of Managers
    16.4 Managerial Communication and Corporate Reputation
    16.5 The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 17 Organizational Planning and Controlling

    Introduction
    17.1 Is Planning Important
    17.2 The Planning Process
    17.3 Types of Plans
    17.4 Goals or Outcome Statements
    17.5 Formal Organizational Planning in Practice
    17.6 Employees' Responses to Planning
    17.7 Management by Objectives: A Planning and Control Technique
    17.8 The Control- and Involvement-Oriented Approaches to Planning and Controlling
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    Chapter 18 Management of Technology and Innovation

    Introduction
    18.1 MTI—Its Importance Now and In the Future
    18.2 Developing Technology and Innovation
    18.3 External Sources of Technology and Innovation
    18.4 Internal Sources of Technology and Innovation
    18.5 Management Entrepreneurship Skills for Technology and Innovation
    18.6 Skills Needed for MTI
    18.7 Managing Now for Future Technology and Innovation
    Key Terms
    Summary of Learning Outcomes
    Chapter Review Questions
    Management Skills Application Exercises
    Managerial Decision Exercises
    Critical Thinking Case

    References
    Index

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MLA citation style (9th ed.)

O'Rourke, James S, et al. Principles of Management. OpenStax. palsave.hykucommons.org/concern/oers/cfe3baf3-b672-4be2-8a8b-9e012f349c95?locale=en.

APA citation style (7th ed.)

O. J. S, L. Jason, B. D. S, W. Joseph, L. L. M, R. Monique, G. D. G, S. Amit, P. K. Praveen, W. M. A, M. Jeffrey, T. Siri, L. Joy, P. J. L, C. A. H, & H. Eva. Principles of Management. https://palsave.hykucommons.org/concern/oers/cfe3baf3-b672-4be2-8a8b-9e012f349c95?locale=en

Chicago citation style (CMOS 17, author-date)

O'Rourke, James S., Lambert, Jason, Bright, David S., Weiss, Joseph, Leduc, Laura M., Reece, Monique, Gardner, Donald G. et al. Principles of Management. OpenStax. https://palsave.hykucommons.org/concern/oers/cfe3baf3-b672-4be2-8a8b-9e012f349c95?locale=en.

Note: These citations are programmatically generated and may be incomplete.

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